TERMS and CONDITIONS for 1st and last

Our Pledge To You

We would like to welcome you to our service and thank you for your trust and confidence. Since 1995, we have proudly helped thousands of singles from around the world come together for serious relationships and marriage. It is our goal to do everything possible to ensure you have a safe and productive experience using our site. We have always been proud of and stood behind the service we offer and we always will! If you ever feel there is an issue or a problem with any aspect of the service, please contact our Customer Service Department immediately and we will work with you to resolve the situation to your satisfaction or refund/credit your account appropriately. Thank you.

In order to participate in 1st and last You must agree to the following terms and conditions. By using 1st and last, you agree to all of the terms and conditions of this Agreement. We reserve the right to change this agreement at any time and post such changes. The changes will become effective immediately upon posting. If you do not agree to these terms and conditions, you cannot use the services offered by the 1st and last site.

User Agreement

In order to use 1st and last you must agree to follow all of the terms and conditions contained herein. The pronouns "we and us" used herein, refer to 1st and last.

User rights

We reserve the right to limit partial or full access to the site, by any user(s), at our discretion. We may temporarily, or permanently discontinue certain services or features with no prior notice or liability.

Privacy Policy

1st and last facilitates communication between parties. We are not responsible for, nor can we guarantee the privacy of information that you elect to give to third parties via the site. You agree to release us from any and all liability for the use of any information obtained by any third party as a result of your use of this service. We are not responsible for the content of any messages that you receive via the service. We advise you to exercise caution when communicating with anyone online, we do not verify, or confirm information posted on the site by users, nor are we responsible for the content or actions that may result from the posting of such information.

Who can use the service?

You must be 18 years old or over to use 1st and last (21 in States where 18 is not the age of majority). The site is intended for private use only, commercial use in any way is strictly prohibited. By using the site and agreeing to the terms and conditions of this agreement you are representing that you are at least 18 years of age and are not using the site for any commercial purposes whatsoever. Participation and or membership is void where prohibited.

Member Content Guidelines/policies

1st and last reserves the right, at its sole discretion, to delete or modify any member posted content, including text, photos, audio or video clips, which is in violation of this agreement or would be considered illegal in any way. 1st and last claims immunity from any claims or liability with respect to any content posted by any member or non-member on the site. Please be advised that it is against our policy for members to post any material that is copyrighted or trademark protected.

By using 1st and last you agree to be solely responsible for all content posted by you, or under your account, as well as any messages transmitted to other users of the site.

1st and last reserves the right to accept or reject any content posted by any of its members. The acceptance of any content does not in any way make 1st and last responsible for the content. Each user is responsible for the content he or she places on the site.

Member Disputes

1st and last is in no way responsible for any damages that may occur as a result of the introduction and or communication of members via the site. Although 1st and last reserves the right to monitor the correspondence between members, it is known by the user that 1st and last has no control or input in the communication or interaction between the members on its site. Users of 1st and last agree to hold harmless 1st and last, its employees, directors, agents and affiliates from any claims that may arise from the use of this site, and communication and or personal interaction with other users of this site.

Ownership Rights

All of the content contained on 1st and last is the sole property of 1st and last and cannot, without prior permission, be copied or published in any way.

Disclaimers

1st and last is not responsible for the accuracy and does not warrant in any way any of the information that is posted by members or non-members. By using the service you agree to hold 1st and last harmless, as well as its directors, employees, affiliates, with regards to any of the content posted on the site. 1st and last will not be liable for periodic problems with the service, including but not limited to, connection problems to the site, loss of data, equipment failure, E-mail problems, server problems, theft of data base information. Users acknowledge that they are using the site at their own risk.

Limitation of Liability

1st and last will not be liable to the user or any third person for any damages, whether direct or indirect, or punitive damages (except where prohibited). In no event will the extent of the damages exceed the amount actually paid, if any, by the user.

Indemnity

You agree to indemnify and hold 1st and last, as well as its employees, directors and affiliates harmless from any damages, demands or losses that may result from the use of this site.

Direct Communication

From time to time it may be necessary to contact you via E-mail with updates regarding your service. By using this site you give us express permission to E-mail you with information concerning your account, or general information which may be in the form of a newsletter.

Jurisdiction

This Agreement is entered into in Phoenix, Arizona, United States. Any actions that occur because of this service will be deemed to have occurred in Phoenix, Arizona. If there are any disputes, they must be submitted to binding arbitration, subject to the policies and rules of the American Arbitration Association. Neither party shall be entitled to attorney fees. Any and all Arbitration must be held in Phoenix Arizona. If any provision is found to be invalid, all other provisions in this agreement will remain in affect.

Assignment

You cannot assign this agreement to a third party. 1st and last retains the right to assign its rights to a third party without prior notice.

Changes in Terms and Conditions

This agreement may be changed at anytime and without prior notice. The change will be posted in the Terms and Conditions and may be E-mailed as well, however, it is not mandatory that they be E-mailed. Please check the Terms and Conditions periodically and if you do not agree with them please cease using the service.

Others

The order in which the items in the Terms and Conditions does not affect or denote the priority of each term or condition in any way. Our failure to enforce any violations of any of the terms and conditions in no way waives our right for future enforcement.

Service Guarantees/Disclaimers

Platinum Members:
Your Platinum membership will automatically renew every 30 days at a total cost of $29.95. If you do not want your membership to renew please E-mail us at afa@wwdl.net or call us at 1-800-576-3367, ext. 205, and we will cancel your account.

Address Orders:
We stand behind our addresses! If an address you purchase from us comes back to you as undeliverable we will either provide you with two new addresses or refund what you paid for the address.

If you are not satisfied with your gift delivery we will either resolve the problem promptly, (within 2 to 3 business days) or refund you for the full amount of the original order.

E-mail Forwarding:
If for any reason we are unable to forward your letter or your letter is returned to our office you account will be credited for a full refund. If you receive and pay for a letter that you are not satisfied with contact us at mail@loveme.com or 1-800-576-3367 ext. 204 and we will resolve the issue or refund the charge in full to your account.

There are two types of letters - the letters in green are replies from women whom you have already written. The letters in blue are from women who are interested in you based on your profile information and have written to you first. With the assistance of our staff, women have the ability to send intro letters to men they feel would be interested in based on your on-line profile. An Intro letter may be sent to you directly by the woman or with the help of office staff based on your profile matching her parameters. Keep in mind that this is just an intro letter as a show of possible interest and may very well be sent to multiple men. Blue letter(s) are only $5.95 to open regardless of your membership status. If you wish not to receive initial/intro letters, you may opt out (see "MY INFO"), and simply initiate any correspondence yourself. We believe that you may be more successful if you choose the women you are interested in and write directly first instead of relying on intro letters as a guide.

Phone Translations:
We guarantee our phone translations. You will not be charged anything unless and until you are speaking with the person whom you requested. If you are dissatisfied in any way with your Phone Translation experience call us at once at (602) 553-8178 ext. 203 and we will promptly resolve the issue.

	1st and last 7320 N Dreamy Draw Drive Phoenix, Arizona 85020 (602) 553-8178 FAX (602) 468-1119 Contact Us
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